Executive Overview
Email marketing was underutilized with standard batch-and-blast newsletters resulting in low open rates and minimal sales revenue.
We rebuilt their entire Klaviyo email infrastructure, designing hyper-segmented lifecycle campaigns and high-converting visual email templates.
Strategy & Execution
We deployed targeted lifecycle sequences and campaign calendars:
- Core Automated Flows: Built 8 custom automated email sequences including Welcome Series, Abandoned Cart, and Browse Abandonment.
- Segmented Campaign Calendar: Created weekly promotional campaigns tailored to VIP customers and repeat buyers.
- Interactive UGC Layouts: Integrated customer reviews, video embeds, and dynamic product recommendations directly into emails.
"Email went from an afterthought to driving nearly a quarter of our total company revenue every single month."
Results & Business Impact
Email marketing consistently generated 23%+ of total store revenue at near-zero incremental ad cost, driving strong customer lifetime value.